Casey's Salon in Maple Grove, Minnesota

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• Mi Kim

  Posted Jan, 10 2020

  Don't go there!!!
  She is so rude and gives you a terrible haircut.
  Even if you want go there....
  
  You must remember.
  
  You can't complain to her Never Ever.
  Even if your hair cut were so Bad!
  
  If you did??? She will call the POLICIE!!!
  
  I hope you can do these few things.
  Don't break the appointment on that day.
  She will be very mad at you.
  Also, you can't bring your young child.
  She will be complaining to you.
  
  I'd been going there about over a year.
  I visit every 7weeks to cut my hair.
  I didn't like how she cut my hair cause the hair isn't always equal. So, I told her nicely to fix it.
  
  she said " I did it correctly . Sounds like... You're so picky " ;( OMG....
  
  I didn't want to argue with her so I just held it in Every single time I go there.....
  She was so scary. My feeling was uncomfortable :(
  So I couldn't complain to her ....
  Does it make sense??
  
  Few days ago I went go there.
  Guess what problems happened in there?
  The first cut was not equal length so I told her to fix it again... She said the same thing You're so picky.
  I was holding it in and then I came home.
  
  The next day, I realized my hair cut did look wrong after I took a shower. I sent a few pictures to her about my hair I need to fix my hair about uneven length... My hair was over 1inch diffrent.
  She applied next day. She said "I'm not sure the hair length is different l need to see it in person"
  How can she said?? The length was alomst 2 inches different!! And she said " two days later is it fine to come??? " I already had appointment that day. She said "I can not take you this month so come in next month". She ruined my hair and want me to come in next month to fix my hair? She just hung up on me.
  She called back and told me to come in friday. I was angry but I had to go in to get my hair fixed.
  She started fixing my hair and it ended that my right side is more than 2 inches longer than left... She has been cutting hair for more than 17 years and cant tell 2 inch diffrences?? So I gave up and said I will just have to let my hair longer and said nicely. Then she bluntly snapped at me saying "That's best I can so go find someone who can do better than me"
  I got mad and said you cut my hair like this and tell me to go? I said she is one crazy woman. She snapped and called a police. I just couldnt believe her. She ruined customer's hair and tell customer to get out and call police? I tried to be nice but she was way over the line. She had police block me from returning to her store for 2 years. I didnt do any thing except told nicely one side of hair is longer than other. She was the one who snapped at me and told me to get out when I was nice.
  Do not go to this place since one small complaint will get you kicked out. Your opinion doesnt matter to her. 17 years of hair cutting experince??? More like 17 years old's first training. Everybody said to sue her and they all cant believe after looking at my hair. They even said "Did she stop cutting one side and told you it is done?" One said "It is obvious that she did that intentionally.
  I wish I could post pictures.

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